Privacy Policy

This policy explains how Bill Bazaar collects, uses and protects your personal information when you use our app or website at billbazaar.com.

1. Information We Collect

  • Account information: Name, email address, mobile number and password (hashed) when you register or sign in.
  • Business information (vendors): Store name, address, category, product listings, logo and contact details provided during vendor registration.
  • Payment information: UPI reference numbers (UTR) you submit for wallet top-ups. We do not store your UPI PIN, bank account number or card details.
  • Transaction data: Wallet credits/debits, gift card purchase history, order IDs and voucher details.
  • Location data: Approximate GPS coordinates used to show you nearby stores and products. Location is only collected when you grant permission. It is not shared with other users.
  • Device & usage data: IP address, device type, operating system, browser/app version and page interactions collected automatically for security and performance monitoring.

2. How We Use Your Information

  • To create and manage your account and wallet.
  • To verify UPI payments and credit your wallet balance.
  • To process gift card purchases and deliver voucher codes.
  • To show you nearby products and stores based on your location (only when location permission is granted).
  • To send transactional notifications (order confirmations, wallet credits).
  • To enable vendors to list stores and manage products via the CRM.
  • To detect and prevent fraud, abuse and security incidents.
  • To improve app performance and fix bugs.

3. Sharing of Information

  • We do not sell your personal data to any third party.
  • Voucher partners: To process gift card purchases, we share the required order details (product ID, denomination, quantity) with our licensed voucher supply partner (Hubble). No additional personal data is shared.
  • Payment processors: UPI payments are made directly through your UPI app to our registered UPI ID. We do not process card or banking credentials.
  • Service providers: We may use trusted third-party services (e.g., hosting, analytics, SMS OTP) that process data strictly on our behalf under confidentiality agreements.
  • Legal obligations: We may disclose information if required by law, court order or government authority.

4. Location Data

  • Location access is optional. You can use the app without granting location permission; nearby sorting will be unavailable.
  • Location is used only to sort nearby stores and products for you. It is not visible to other users and is not used for advertising profiling.
  • Vendors may optionally pin their business address on a map during registration. This address is displayed publicly on the store listing page.

5. Data Retention

  • Account and transaction data is retained as long as your account is active or as required by applicable law.
  • You may request deletion of your account and associated data by contacting us at [email protected]. Deletion requests are processed within 30 days, subject to legal retention requirements.

6. Security

  • Passwords are stored as salted cryptographic hashes — never in plain text.
  • All data is transmitted over HTTPS (TLS encryption).
  • Access to production databases is restricted to authorised personnel only.
  • Despite these measures, no system is 100% secure. Please keep your account credentials confidential and contact us immediately if you suspect unauthorised access.

7. Children's Privacy

Bill Bazaar is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Your Rights

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may update your profile information within the app at any time.
  • Deletion: You may request deletion of your account and data.
  • Withdraw consent: You may revoke location permission at any time through your device settings.

To exercise these rights, email us at [email protected].

9. Third-Party Links

Our app may contain links to third-party websites or brand pages. We are not responsible for the privacy practices of those sites. Please review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or by email. Continued use of Bill Bazaar after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions, requests or concerns, contact us at:

Bill Bazaar

Tamil Nadu, India

Email: [email protected]

Website: www.billbazaar.com

The most current version of this Privacy Policy is always available at billbazaar.com/privacy.