Delete Account

Request deletion of your Bill Bazaar account and data

Before you delete your account

  • Your wallet balance cannot be refunded after deletion.
  • All purchase history and voucher records will be permanently deleted.
  • Vendor store listings and product data will be removed.
  • This action cannot be undone.

How to request account deletion

1

Send a deletion request email

Click the button below to open a pre-filled email. Include your registered mobile number or email address so we can identify your account.

2

We verify and process your request

Our team will verify your identity and process the deletion within 30 days of receiving your request.

3

Confirmation sent

You'll receive a confirmation email once your account and data have been deleted.

Email us to delete your account

[email protected]

Request Account Deletion

This will open your email app with a pre-filled deletion request.

What data will be deleted

Account profile (name, email, phone)
Wallet balance and top-up history
Gift card / voucher order history
Store listings and product data (vendors)
Location history
Login sessions and device tokens

Data retention: Certain transaction records may be retained for up to 90 days after deletion as required by applicable law and for fraud prevention purposes. After that period all data is permanently erased.

For questions about your data, read our Privacy Policy or contact [email protected].